Hospitality

Creating an optimal waiting experience

Waiting can be excruciating when it’s not done right. Learn how a little bit of effort, attention to detail, and of course a great cup of coffee can improve one’s waiting experience.

How to boost staff retention

To help reduce staff turnover where possible, here are some tips and incentives you can offer your staff to help build morale and loyalty.

Finding opportunity in times of change

In these uncertain times, every business is facing the same challenges. The ones that can find and create new opportunities in this environment are the businesses that will survive and thrive into the future.