Included with every Nestlé Professional machine, CaféCare and ProCare provide businesses with beverage services that go beyond technical support and maintenance.
Our aftercare services give you access to a dedicated team of experts that will provide you with ongoing support and advice to ensure your business gains the most value from your Nestlé Professional machine.
We also provide attractive commercial materials designed to guide customers along their journey and to encourage impulse and repeat purchases.
Installation
Delivery to your business, assessment of your needs & professional installation
Training
Regular staff training services provided by our beverage experts
Quality Assurance
Regular preventative maintenance checks to ensure your machine is providing a perfect pour each & every time
Technical Support
Access to 24/7 support with a 4hr response time in metro areas
Repair and Maintenance
All maintenance & repair costs are covered free of charge
Marketing and Promotion
Boost sales & increase staff knowledge with our range of recipes, promotional signage, merchandise & accessories